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Alert ID : AL081018213918

Last Modified : 10/08/2018

DigiCert Website Security - Production Services Maintenance


Scheduled - This notice is to inform you that there will be a DigiCert Production Services maintenance window for a period of 1 hour.

Activity Date: Friday, October 19, 2018

Planned Activities: During the Maintenance Window customers will not be able to purchase certificates.

Activity Time:
1600 - 1700 PT

Outage Time:
1600 - 1700 PT (1 hour)

Services Affected:
The following services will be unavailable during maintenance time.

* Symantec Trust Center
* Symantec Trust Center Enterprise

Expected Error

Symantec Trust Center:

"Symantec Trust Center is unavailable at this time.
Use this code when contacting support: xxxxxxxx"

Symantec Trust Center Enterprise

A system error has occurred. Please contact Symantec Customer Support.
Your request could not be completed.
Go back and try again or return to the Symantec Trust Center home page.

Provide the following code when contacting support:xxxxxxxx

Note: A second Maintenance Window will follow on Saturday October 20, 2018 1000 - 1100 PT

Status page:

Thank you,
DigiCert Website Security Support
Support Contact Information