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Alert ID : AL190918200224

Last Modified : 09/19/2018

WARNING | Support email outage on September 20, 2018

Description

Due to the transfer of domain records from Symantec to Digicert, some of the inbound support emails to support@rapidssl.com will have downtime on Thursday September 20th from 3 PM PST.

This is expected to be around 4 hours. In extreme cases global propagation of DNS records could take up to a maximum of 24 hours.

During this downtime you will not be able to send emails to the above support emails.

You can still contact us from the online chat on the contact page:
https://www.rapidssl.com/support/contact/

We do apologize for any inconvenience this may cause.

Regards,
RapidSSL Support