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Solution ID : SO14875

Last Modified : 06/04/2018

Install a Thawte SGC (Server Gated Cryptography SSL) SuperCert on Tomcat


Follow the instructions below to install the certificate on a Tomcat Server

Step 1: Download your Thawte certificate in PKCS#7 format

  1. You will receive an email when your certificate is issued.
  2. Retail Clients: Download your certificate in PKCS#7 format, refer to solution SO13187
  3. Reseller Clients: Download your certificate in PKCS#7 format, refer to solution SO17717
  4. Copy and Paste your Thawte certificate to Notepad and save as a cert.p7b

Step 2: Install your certificate and restart

  1. Import the Certificate into the Java keystore using the following keytool command: 
    keytool -import -alias tomcat -trustcacerts -file cert.p7b -keystore [keystorename]

Alternate installation instructions if above errors with "keytool error: certificatesexception: Input not an X.509 certificate" occur.

  1. Follow Step 1 by downloading an X.509 certificate file format.
  2. Download the Intermediate certificate, refer to article. INFO1384.
  3. Select the Intermediate CA link based on your certificate product type.  Once you have the SSL certificate and Intermediate CA certificate file, begin the import process. 
    Note: It is imperative the installation of Intermediate CA and SSL certificate on the keystore is followed below.
  4. Import the Intermediate certificate (e.g., use alias: intermediate)
    keytool -import -alias intermediate -trustcacerts -file intermediate_file_name  -keystore [keystorename]
  5. Import the SSL certificate (Use the same alias name based on the created keystore and submitted CSR from Thawte)
    keytool -import -alias [your_alias_name] -trustcacerts -file X.509_file_name -keystore [keystorename]

Note:  Tomcat keeps its configuration information in the server.xml file. Configure Tomcat to reference the correct keystore and keystore password as shown in the following solution: SO2144

Tomcat runs SSL over port 8443. Make sure that this port is enabled on the Tomcat server and any firewalls/proxies this server may lie behind.

For additional trouble shooting steps regarding "keytool error: java.lang.Exception: Input not an X.509 certificate" refer to solution SO7108