General Information ID : INFO1727
This guide will assist you through the complete process of obtaining and installing a Thawte Trial SSL certificates. Note that Trial SSL certificates are not designed to be publicly trusted, and require the Trial Root certificate to be installed on the client web browser or client software for proper testing.
STEP 1: Generate a CSR
Before you can obtain a Trial SSL certificate, a CSR (Certificate Signing Request) file must be generated on the server that you will be installing the Trial SSL certificate to. You can find instructions to generate a CSR for various platforms from our Technical Resources pages.
STEP 2: Enroll for a Trial SSL Certificate
Using the CSR generated from the server where you will be installing the Trial SSL certificate to, you can begin the enrollment for the certificate from the following link.
STEP 3: Installing the Trial SSL Certificate
When you receive your Trial SSL certificate email, it will contain the Trial SSL and Trial Intermediate certificates. Both of which needs to be installed on the server from where the CSR was generated from. You can find instructions to install the Trial SSL and Intermediate certificates for various platforms from our Technical Resource pages.
STEP 4: Installing the Trial Root Certificate to Test SSL Connectivity
For the Trial SSL certificate to provide the same user experience as a trusted full service/production SSL certificate, the Trial Root certificate must be installed on a web browser from a machine that you want to test the Trial certificate's SSL connectivity. You can find instructions to install the Trial Root certificate to various web browsers from the following link.
Frequently Asked Questions (FAQ)
What type of Thawte SSL certificates are available for Trials?
Trial certificates is only available for the SSL Web Server product. Extended Validation and Wildcard certificate are not available for Trials.
How long are Trial SSL certificates valid for?
Trial SSL certificates are valid for only 21 days.
Are life cycle services such as Renew and/or Replace available for Trial SSL certificates?
Unfortunately no. Neither Renewals nor Replacements are available for Trial SSL certificates.
Are SANs (Subject Alternative Names) available for Trial SSL certificates?
Unfortunately no. Trial SSL certificates do not support SANs.
Is it possible to convert a Trial SSL certificate to a full service/production SSL certificate?
A full service/production SSL must start from a brand new enrollment. It is not possible to convert a Trial SSL certificate to a full service/production SSL certificate.
Is the Thawte Site Seal available for Trial SSL certificates?
Unfortunately no, the Thawte Site Seal is only available for full service/production SSL certificates.
What happens if the Trial Root certificate is not installed?
If the Trial Root certificate is not installed to the web browser being used to test the SSL connection, there will be an issue with the chain of trust. This could result in un-trusted error messages reported by the web browser when testing the Trial SSL certificate's connectivity. Below are some examples of typical trust error messages from web browsers:
The security certificate was issued by a company you have not chosen to trust
Unable to verify the identity of your domain.com as trusted site
Website Certified by an Unknown Authority
The security certificate presented by this website is not issued by a trusted certificate authority