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Alert ID : INFO1738

Last Modified : 05/03/2018

Free Trial SSL Certificate: Trial Root CA Instructions


In order to test the use of a trial certificate, you must install a special Trial CA Root on each browser that you will be using in the test. (This requirement is to prevent fraudulent use of trial certificates. When you purchase a regular SSL Certificate, your users will not have to go through this step.)

Note: Some servers require you to install the Trial Root CA certificate onto the server prior to installing the SSL certificate. Please refer to your Server vendor for further information.

Secure Site Trial Root Certificate
Secure Site Trial Intermediate Certificate

This Root CA Certificate is used during the testing phase of the Trial Symantec Secure Site SSL Certificate. This will need to be installed into each browser that will be used to test the SSL Certificate.

Installation Instructions
For Microsoft Browsers

  1. Click on the "Secure Site Trial Root Certificate" link above.
  2. Save the certificate into a file with a .cer extension.
  3. Open a Microsoft IE Browser.
  4. Go to Tools > Internet Options > Content > Certificates
  5. Click Import. A certificate manager Import Wizard will appear. Click Next.
  6. Browse to the location of the recently stored root (done in step 2). Select ALL files for file type.
  7. Select the certificate and click Open.
  8. Click Next.
  9. Select "Automatically select the certificate store based on the type of the certificate". Click Ok.
  10. Click Next then Finish.
  11. When prompted and asked if you wish to add the following certificate to the root store, click Yes.

For Firefox Browsers

  1. Click on the “Secure Site Trial Root Certificate link” above.
  2. Save the certificate into a file with a .cer extension.
  3. Open a Firefox browser.
  4. Go to Tools > Options > Advanced > View Certificates >Authorities.
  5. Click Import.
  6. Select the Trial Root certificate > click Open.
  7. A dialog box appears that says, "Do you want to trust 'Symantec Trial Secure Server Trial Root CA' for the following purposes?".  Check "Trust this CA to identify web sites".
  8. Click OK.
SSL Support Information