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Alert ID : INFO1949

Last Modified : 04/19/2019

Managed PKI for SSL - Installation Instructions for Covalent Apache ERS v 3.0 and above


This document provides instructions for installing SSL Certificates for Covalent Apache ERS v 3.0 and above. If you are unable to use these instructions for your server, Symantec recommends that you contact Covalent.
Step 1: Download the Symantec Intermediate CA certificate
  1. Download the Intermediate CA certificate from this link: INFO 657
  2. Select the appropriate Intermediate CA certificate for your SSL Certificate type
    NOTE: If you are not sure which certificate you have purchased, follow the steps from this link: SO22021
  3. Copy the Intermediate CA Certificate into a text file and name it intermediate.crt
  4. This file can be placed in the same directory as the SSL Certificate. For example: /usr/local/ssl/crt
Step 2: Install the SSL Certificate
  1. The Symantec certificate will be sent by email.
  2. Copy the certificate imbedded in the body of the email and paste it into a text file using Vi or Notepad.

    The text file should look like:


    [encoded data]

    -----END CERTIFICATE-----
  3. Make sure there are 5 dashes to either side of the BEGIN CERTIFICATE and END CERTIFICATE and that no white spaces,
    extra line breaks or additional characters have been inadvertently added.

    NOTE: To download the certificate from your Managed PKI for SSL subscriber services page, see solution SO6621
    Please select X.509 as a certificate format and copy only the End Entity Certificate.
  4. To follow the naming convention for Apache, rename the certificate filename with the .crt extension. For example: public.crt
  5. Copy the Certificate into the directory that you will be using to hold the certificates. In For example: /usr/local/ssl/crt/.
Step 3: Configure the Server
         NOTE: Some instances of Apache contain both a httpd.conf and ssl.conf file. Enter or amend the httpd.conf or the ssl.conf with
         the bellow directives. Do not enter both as there will be a conflict and Apache may not start.
  1. In order to use the key pair, the httpd.conf or ssl.conf file will need to be updated.
  2. In the Virtual Host section of the httpd.conf or ssl.conf file, verify that there are the following 3 directives within this Virtual Host.

    Please add them if they are not present: 

    SSLCertificateFile /usr/local/ssl/crt/public.crt  

    SSLCertificateKeyFile /usr/local/ssl/private/private.key  

    SSLCertificateChainFile /usr/local/ssl/crt/intermediate.crt

    NOTESome versions of Apache will not accept the SSLCertificateChainFile directive. Try using SSLCACertificateFile instead.

    For example

    NOTE: The first directive tells Apache how to find the Certificate File, the second one where the private key is located, and the third line
    the location of the intermediate certificate. If you are using a different location and certificate file names than the example above
    (which most likely you are) you will need to change the path and filename to reflect your server.
  3. Save your httpd.conf or ssl.conf file and restart Apache. You can most likely do so by using the apachectl script:  

    apachectl stop  

    apachectl startssl
  4. You should now be set to start using your Symantec certificate with your Apache-SSL Server.
  5. To verify if your certificate is installed correctly, use the DigiCert Installation Checker