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General Information ID :
Knowledge base articles:
What is Symantec Certificate Intelligence Center (CIC)?
How do I install and manage sensors and agents?
How do I configure a sensor to work using a proxy server?
What browser are compatible with CIC?
What is Symantec security rating?
Why does the security rating for an internal CA fail?
Installation Instructions for a CIC Sensor on Linux
Installation Instructions for a CIC Sensor on Microsoft Windows hosts
How to configure a static IP address and activate the CIC Sensor Virtual Appliance for VMware ESX/ESXi Server
How to increase the log to DEBUG mode
How to transfer a CIC License file to the sensor
How to replace sensors on virtual appliances with CentOS upgrade
How to manually replace a CIC sensor when automatic update failed
CIC for Mobile: Import your Administrator ID to your iPad
CIC for Mobile: Import your Administrator ID to your iPad (alternate method)
CIC – Performing an unattended installation of a local automation agent
Certificate Intelligence Center (CIC) patch for the Bash (ShellShock) vulnerability on sensor VMware appliance
Discontinuing TLS 1.0 support: Requirement to upgrade Sensors in Certificate Intelligence Center (CIC)
Migrating your Admin credentials to a new browser
Choosing an appropriate local agent variant for installation on Windows server
Restoring your host to previous certificate
Resolving scan issues using the sensor properties
"Sensor is Inactive/Error" status when viewing the sensor under Managed sensor on Certificate Intelligence Center
Disabling root users to establish an SSH connection to a Symantec Certificate Intelligence Center sensor virtual appliance version 3.4 or higher
"Error while executing command - applyProxySettings - Message:Failed to read server's response: Connection refused" when running applyproxysettings.sh
Error: "we have encountered an unexpected problem and cannot process your request at this time when adding a new user in CIC Control Center
Error:"Your Browser is not supported" when using IE 8 or 9 to access (CIC) Certificate Intelligence Center
Error: "You do not currently have permission to access Symantec Certificate Intelligence Center" when accessing Symantec Certificate Intelligence Center (CIC)
Error: "Your Browser is not supported" when using Internet Explorer 11 to access Certificate Intelligence Center (CIC)