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Alert ID : INFO1964

Last Modified : 05/03/2018

Managed PKI for SSL - Certificate Signing Request (CSR) Generation Instructions for Plesk 10


This document provides instructions for generating a Certificate Signing Request (CSR) for Plesk 10. If you are unable to use these instructions for your server, Symantec recommends that you contact Plesk.
NOTE: To generate a CSR, you will need to create a key pair for your server. These two items are a digital certificate key pair and cannot be separated. If you lose your public/private key file or your password and generate a new one, your SSL Certificate will no longer match.

To generate a Certificate Signing Request using Plesk 10, perform the following steps:

  1. Open the Plesk Panel
  2. Please select “Tools & Utilities”.
  3. Choose the SSL certificates option
  4. Click Add SSL Certificate

  1. Under Certificate, specify a name for the SSL certificate
  2. Under Settings, the Distinguished Name (DN) information for the certificate needs to be entered.
  3. Select the Bit length. The requirement is 2048.
  4. Select your Country
  5. Enter your State or Province
    NOTE: The State field must be spelled out and cannot be abbreviated
  6. Enter your Organization (company) name
  7. Enter a Department or Division of the Organization
  8. Enter the Domain name. This is also known as the Common Name of the certificate.
  9. This is typically the Fully Qualified Domain Name (FQDN) such as
  10. Enter an email address.

  1. Click Request
  2. The next window should indicate that a New SSL certificate has been added.

  3. A Private Key and Public Key (CSR) have been created
  4. The SSL Certificates window should refresh and under Certificates the Certificate Name provided in Step 5 should appear.
    NOTE: There are helpful icons that show the progress of the process. At this point R (CSR part supplied) and K (Private key part supplied) should be complete icons:

  5. Locate the CSR file by clicking on the Certificate Name

  6. The Change Properties of SSL Certificate window will appear
  7. Scroll down and locate the CSR on this page and copy the contents including the -----BEGIN----- and ----END----- lines.

  8. To avoid formatting issues, it is recommended to paste the contents into a plain text editor such as Notepad.
    Then copy the CSR from the pain text editor into the certificate enrollment form.

 Once the certificate has been issued, follow the steps from this link to install the certificate on your server: SO22270