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Alert ID : INFO205

Last Modified : 04/22/2019

Certificate Signing Request (CSR) Generation Instructions for Covalent Apache ERS v 2.4 or earlier


This document provides instructions for generating CSR for Covalent Apache ERS v 2.4 or earlier. If you are unable to use these instructions for your server, Symantec recommends that you contact Covalent.
Note: To generate a CSR, a key pair must be created for the server. These two items are a digital certificate key pair and cannot be separated. If the public/private key file or password is lost or changed before the SSL certificate is installed, the SSL certificate will need to be re-issued. The private key, CSR, and certificate must all match in order for the installation to be successful.

Step 1: Generate a Private Key and Server Certificate

Note: All certificates that will expire after October 2013 must have a 2048 bit key size.

  1. Change to the /path/to/ssl1.5/bin directory.
  2. Start the Covalent SSL Certificate and Key Management Tool.
  3. For the graphical interface, execute: ./sslctl. For the text interface, execute: ./sslctl --textmode.  The main screen will display.
  4. Select Generate Certificate and Key.
  5. Enter the name of the server you want to certify.
  6. Select the size of your private key. The key bit length must be 2048 bits.
  7. Enter and confirm a pass phrase for your private key.
  8. Define and enter the information for your server certificate.
    • The server certificate is stored in the directory /path/to/ssl1.5/certs and is named yourserver.domain.cert 
      (for example,
    • The key is stored in the directory /path/to/ssl1.5/keys and is named yourserver.domain.key
      (for example,
  9. This step will create the X.509 attributes of the certificate:
    • Country Name (C): Use the two-letter code without punctuation for country, for example: US or CA.
    • State or Province (S): Spell out the state completely; do not abbreviate the state or province name, for example: California
    • Locality or City (L): The Locality field is the city or town name, for example: Berkeley. Do not abbreviate. For example: Saint Louis, not St. Louis.
    • Organization (O): If your company or department has an &, @, or any other symbol using the shift key in its name, you must spell out the symbol or omit it to enroll. Example: XY & Z Corporation would be XYZ Corporation or XY and Z Corporation.
    • Organizational Unit (OU): This field is optional; but can be used to help identify certificates registered to an organization. The Organizational Unit (OU) field is the name of the department or organization unit making the request.
    • Common Name (CN): The Common Name is the Host + Domain Name. It looks like "" or "".
      Symantec certificates can only be used on Web servers using the Common Name specified during enrollment. For example, 
      a certificate for the domain "" will receive a warning if accessing a site named or  "", 
      because "" and "" are different from "".
      Please do not enter your email address, challenge password or an optional company name when generating the CSR.
  10. Modify the Apache configuration file if necessary.

    If you are securing the main server and using the included httpsd.conf, the file is configured correctly by default.
    No modifications are necessary. If you are securing an additional virtual host, you must include two containers
    for the secure site in the configuration file: 

    Include a virtual host for HTTP requests listening on port 80.

    Include an SSL virtual host for HTTPS requests listening on port 443. 

    The HTTPS server must use an IP-based address and should include the SSLCertificateFile and SSLCertificateKeyFile directives.
  11. Run the server with the key and temporary server certificate.
    If your server is running, stop the server by executing:  /path/to/apache1.3/bin/covalent-faststart-ctl stop
  12. Start the server with Covalent SSL by executing: /path/to/apache1.3/bin/covalent-faststart-ctl startssl 
    During server start-up, you will be prompted to enter the pass phrase for the server certificate.
  13. Make a backup of your server certificate and private key.
Step 2: Generate the CSR.
  1. Select Generate Certificate Signing Request from the Covalent SSL Certificate and Key Management Tool. You are prompted to select a server certificate to be signed. Select Symantec, Inc. 
  2. Covalent SSL automatically generates the correct format CSR for Symantec, Inc.
  3. Enter the pass phrase you used to encrypt the key that corresponds to this server certificate.
  4. Define and enter the information for your CSR.
  5. Select a directory and file name for the generated CSR, for example /root/cert-2507. Covalent SSL saves the CSR to the file you designated.
  6. Verify your CSR
  7. Go to the enrollment and enter the information requested in the enrollment form.
Contact Information
         During the verification process, Symantec may need to contact your organization. Be sure to provide an email address, 
         phone number, and fax number that will be checked and responded to quickly. These fields are not part of the certificate.
Once the certificate has been issued, follow the steps from this link to install the certificate on your server: INFO206