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General Information ID : INFO653

Installation Instructions - Microsoft Outlook Express 6


You will receive an email from Symantec with instructions for picking up your Digital ID. 
NOTE: If you have not received the Pick-Up Pin Email please send an email to

Copy (CTRL +C) your PIN from the e-mail.

  1. Follow the URL link to the pick up page.
  2. Paste (CTRL+V) the PIN into the field on the pickup page.
  3. Click the 'Submit' button to proceed.

Note: You must use Microsoft Internet Explorer to go to the pickup page so that Microsoft Outlook can locate the Digital ID installed in the browser.

Install the Digital ID:

  1. Click Tools > Accounts.
  2. Click on the Mail tab then click Properties.
  3. Under General, you should see your name and email address. Click on the Security tab.
  4. You will see a box called Certificate. If empty, click Select.
  5. Choose your certificate by highlighting it and then click OK. The hash algorithm should state SHA-1.
  6. Repeat the same procedure for Encryption Preferences; however make sure the box next to Encryption algorithm states 3DES.
  7. Click OK.

Send a Signed Message:

  1. Open a new message.
  2. Click Tools > Digitally Sign.
  3. Complete and send the message.