How do I log into my Trust/Link Administrator account on Mac OS X (Leopard)?
Note: The default scenario for Trust/Link is using a browser on a Windows-based computer. With this said, it is still possible to access your Administrator account using Apple OS X (Leopard) and Safari, if your AdminID certificate and identity preference are configured correctly.
This document assumes that you already have your AdminID certificate installed in the Keychain Access on the Mac. This includes the private key which is shown as a silver key in front of the certificate name. Installing a .p12/.pfx file will ensure the entire certificate is installed.
Part I - Setting up an Identity Preference
Part I only needs to be completed once if you have your certificate installed directly on your computer. Setting up an Identity Preference will still work if your certificate is on an iKey token, however this is not recommended for OS X (Leopard) as every time you remove your iKey, you may need to reset your Identity Preference. The following applies to the Apple Safari browser only.
Part II - Authenticating to Trust/Link
Part II assumes that you have set up two Identity Preferences as stated in Part I. Each time you want to log into Trust/Link, you simply have to follow Part II.
If you are still unable to authenticate into your Trust/Link SSL account, empty the cache (click on Safari in the top menu and click on Empty Cache) and quit Safari (Apple key + Q), then repeat Part I and Part II.