Digicert + QuoVadis Customer Support
Important Note: On 15 October 2019, QuoVadis will make changes to the issuing CA affecting some Qualified digital certificates issued from QuoVadis EU Issuing Certification Authority G4. Some customers may be required to update the CA certificate in their software. See here for more information.
We have new exciting news to share with you! In order to deliver better service to our customers, we are migrating to a new support system. For assistance with this transition, please click on our Knowledge Base portal above for self-service, or you can open a support ticket by emailing the appropriate email address below:
Country Specific Support
- United Kingdom Support | uk.support@quovadisglobal.com
- Belgium Support | be.support@quovadisglobal.com
- Germany Support | de.support@quovadisglobal.com
- Netherlands Support | nl.support@quovadisglobal.com
- New Zealand Support | nz.support@quovadisglobal.com
- Switzerland Support | ch.support@quovadisglobal.com
- Rest of World/Bermuda Support | row.support@quovadisglobal.com
- Australia Support | au.support@quovadisglobal.com
Product Specific Support
- TrustLink Support | tl.support@quovadisglobal.com
- Personal Signing Service | pss.support@quovadisglobal.com
- Sealsign/Sealsign Cloud | svs.support@quovadisglobal.com
- SuisseID Signing Service | support.suisseid@quovadisglobal.com
- TrustLink Extenders and Connectors | tl.ec.support@quovadisglobal.com
Vetting Submission
- Vetting Service Portal Germany | de.vetting@quovadisglobal.com
- Submit Vetting Documents | quovadis.vetting@quovadisglobal.com