To replace your SSL certificate within Symantec Trust Center Enterprise, perform the following steps.
Replace your SSL certificate in Symantec Trust Center Enterprise.
- Log in to the Enterprise Trust Center account.
- Enter your Username and Password > click Sign-In
Note: If you do not remember your Username or Password, refer to this solution.
- From the SSL Certificates tab list, select the appropriate certificate to replace
- Under the Order Summary tab, click Replace
- Verify the certificate details > click Continue
- In the Reason for revoking this certificate list, select the appropriate reason > Agree to the terms and click Continue
- Generate a new Certificate Signing Request (CSR) from the Web server matching the same information as the original certificate. This includes the following fields:
- Organizational Unit
- Common Name
- For instructions on generating a CSR on a specific server platform, refer to this article.
- Select the Server Platform
- Paste the CSR contents into the text box
- Click Continue
- Agree to the Subscriber Agreement > click Submit
Note: If the SSL certificate contains any Subject Alternative Name (SAN) and you wish to change any of the SAN values, please note the following:
- Any or all SAN values can be changed.
- You will have the ability to add additional SANs to a certificate mid-term.
- When you replace a certificate, we will no longer immediately revoke your existing certificate. This gives you time to install the new replacement certificate.
- The Subject Alternative Name (SAN) limit for certificate enrollment, renewal and replacement has increased from 20 to 50 SAN entries.
- Changes can be made to the hostname and/or domain of the common name and SAN values for the lifecucle of the certificate. To qualify for a free replacement
the domain must be registered to the account with an "Authenticated" status.