Solution ID : SO11000
When enrolling for a Code Signing Certificate for Microsoft Authenticode through the Managed PKI for SSL Certificate Enrollment pages on a Windows Vista or Windows 7 Operating System, you receive one of the following error:
Error: ActiveX Control Required
Error: Cryptographic Service Provider drop down menu is blank
Code Signing Certificate for Microsoft Authenticode enrollment requires the use of an ActiveX Control. This error occurs if the Microsoft Active Directory Service add-on is not run.
To resolve this issue, please perform the following steps:
Step 1: Add the enrollment page as a trusted site
NOTE: Some users may not have the appropriate rights to modify the IE Security settings. If you are unable to make these modifications, please notify your internal help desk or IT Support.
Step 2: After the Security changes are complete, close the IE Browser and repeat the Enrollment process.
If you continue to have issues with the Enrollment, please refer to the following solution to reset your Internet Explorer settings: INFO1753
Once you have reset your Internet Explorer Settings repeat Step 1 and Step 2.