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Solution ID : SO11738

Last Modified : 05/02/2018

How long does it take to receive a SSL certificate?

Problem

When will I receive my certificate?

Solution

QuickSSL Premium (with SANs) and QuickSSL Premium Wildcard (with SANs)

QuickSSL Premium certificates can be issued in as little as 10 minutes after the certificate request is approved by the Domain Approver.

 

GeoTrust True BusinessID (with SANs), GeoTrust True BusinessID Wildcard (with SANs) 

Authentication for new certificates could take as little as 1 hour or up to two business days. Processing time can depend on how much enrollment information can verified by Order Processing and if any documentation is required. 

 

GeoTrust True BusinessID with EV Certificates (with SANs)
Processing times for Extended Validation SSL Certificates may take longer due to additional verification requirements mandated by the Extended Validation (EV) SSL Guidelines.  You can expect to receive your certificate between 1 to 10 business days of your request. Processing time can depend on how much enrollment information can verified by Order Processing and if any documentation is required. 

 

If GeoTrust needs more information
A GeoTrust Customer Support Representative will contact you within 24 hours after enrollment via e-mail or telephone to request further information. To check the status of the certificate order, please contact our Order Processing team using the available contact methods below:

 

Phone: +1 866 436 8787 option 2 (Toll free in the US only)
Email form: Click here
Live chat: Click here