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Solution ID : SO15168

Last Modified : 05/02/2018

Download GeoTrust Certificate


Access the GeoTrust User portal

  1. Click
  2. Provide the following information:
  • The fully qualified domain name or the common name for which the certificate was issued.
  • An e-mail address contained on the order records.
  • The 5 digit code from the captcha image.

  1. Select Request Access against the correct order ID.
  2. An e-mail will be sent to the technical contact e-mail address specified above
  3. Click on the link listed in the e-mail to enter the User Portal
  4. Click View Certificate Information.

  5. Select the appropriate PKCS#7 or  X.509 format from the drop down menu.
     Note: Microsoft IIS users select PKCS#7 all other server vendors select X.509.
  6. Save the certificate locally and install per the server software.

GeoTrust SSL Certificate installation

For SSL certificate installation steps please refer to SO15065

Important Installation Notice: All certificates are now issued using intermediate CA certificates. Be sure to install the correct intermediate CA with you reissued certificate. See INFO1421 to obtain the GeoTrust intermediates.