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Solution ID : SO15183

Last Modified : 05/18/2018

How to download a GeoTrust SSL certificate in PKCS#7 format

Solution

Access the GeoTrust User portal

  1. Click https://products.geotrust.com/orders/orderinformation/authentication.do
  2. Provide the common name, technical contact e-mail address associated with the SSL order, and the image number generated from the GeoTrust User Authentication page.
  3. Select Request Access against the correct order ID.
  4. An e-mail will be sent to the technical contact e-mail address specified above.
  5. Click on the link listed in the e-mail to enter the User Portal.
  6. Click View Certificate Information.

      
     
  7. Select PKCS7 from the drop down, save the p7s file to your server.

    Note: The pkcs7 certificate is a certificate bundle that includes the  SSL certificate file and any intermediates that are included in the certificate chain.  The x509 certificate is the SSL certificate by itself as a single file. 
     
  8. Rename the p7s file to certificate.p7b
  9. Install per the server software.
     

GeoTrust SSL Certificate installation

For SSL certificate installation steps please refer to SO15065

Important Installation Notice: All certificates are now issued using intermediate CA certificates. Be sure to install the correct intermediate CA with your reissued certificate. See INFO1421 to obtain the GeoTrust intermediates.