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Solution ID : SO17717

Last Modified : 05/18/2018

Download Thawte certificate from Partner Center


To download issued Thawte SSL certificate through User Portal, perform the following steps:

Access Thawte User Portal

  1. Visit
  2. Provide the common name, technical contact e-mail address associated with the SSL order, and the image number generated from the Thawte User Authentication page.
  3. Select Request Access against the correct order ID.
  4. An e-mail will be sent to the technical contact e-mail address specified above.
  5. Click on the link listed in the e-mail to enter the User Portal.
  6. Click View Certificate Information.

  7. Select the appropriate PKCS#7 or  X.509 format from the drop down menu.
    Note: Microsoft IIS users select PKCS#7 all other server vendors select X.509.
  8. Save the certificate locally and install per the server software.

Note: For SSL Partners who would like to take advantage utilizing the PKCS #7 token within the Order Fulfilment e-mail. Contact Thawte Customer Support at the following:

Phone: 1-866-239-4520 or 1-520-477-3114

Thawte SSL Certificate installation

For SSL certificate installation steps refer to solution SO1498.