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Solution ID : SO19523

Last Modified : 05/02/2018

How to Install a Root and/or Intermediate CA Certificates for Plesk for Windows


Install a Root and Intermediate Certificates for Plesk for Windows Resolution


Step 1: Download the Root and/or Intermediate CA file certificates
To download the Trusted Root certificate.
To download the Intermediate CA.

Step 2:  Import the Root and/or Intermediate CA certificates

  1. Access the Plesk control panel
  2. Select Domain
  3. Select the name of the certificate from the list at the bottom of the page
  4. Look for the dialog box on the page stating CA Certificates. Paste the Intermediate Certificate first then the Root Certificate second.

    IMPORTANT NOTE: The order of the certificates is critical.  The Intermediate Certificate must be pasted first,  then the Root Certificate.   
    Do not include a space between the Intermediate Certificates and Root Certificate.

    (SSL Intermediate CA Certificate)
    -----END CERTIFICATE-----
    (Root certificate)
    -----END CERTIFICATE-----

  5. Select  Send Text
  6. Select Level Up until you get to the top level
  7. Select Setup
  8. At the top, from the drop down menu, select your certificate
  9. From the left hand menu, select Server > Service Management
  10. Restart services of your site for IIS or restart your server for Apache