Ask a Question

Advanced Search

Solution ID : SO22264

Last Modified : 05/31/2019

Managed PKI for SSL - Certificate Signing Request (CSR) Generation Instructions using cPanel 11


This document provides instructions for generating a Certificate Signing Request (CSR) for cPanel 11. If you are unable to use these instructions for your server, DigiCert recommends that you contact cPanel.
NOTE: To generate a CSR, you will need to create a key pair for your server. These two items are a digital certificate key pair and cannot be separated. If you lose your public/private key file or your password and generate a new one, your SSL Certificate will no longer match.

To generate a Certificate Signing Request (CSR) file using cPanel 11. Follow the steps below:

Step 1: Generate Private Key (KEY) 

  1. Login to the cPanel 'Control Panel'
  2. Click SSL / TLS Manager under the Security section.
  3. Click on the Generate, view, upload, or delete your private keys link.
  4. When the page loads, locate the "Generate a New Key" section. Select the domain name from the pull-down menu, or type the domain name into the Host field
  5. Select the key bit-length as 2048.
  6. Click the Generate button.
  7. Click the Return to SSL Manager link.
  8. When the page loads, click the Go Back link. This will take you to the main "SSL/TLS Manager" page.

Step 2: Generate Certificate Signing Request (CSR) 

  1. Click on the Generate, view, or delete SSL certificate signing requests link.
  2. When the page loads, enter the following:

    Host - Select the domain name from the pull-down menu (Common Name)
    Country - Enter the two-digit country code.
    State - Enter the state name fully spelled out (no abbreviation).
    City - Enter the city's name.
    Company - Enter the company name.
    Company Division - Enter the company division.
    Email - Enter an email address.
    Pass Phrase - Enter the private key pass phrase.
  3. Click the Generate button.
  4. Click the Go Back link.
  5. Verify your CSR
  6. Submit the CSR file during the enrolment process

Once the certificate has been issued, follow the steps from this link to install the certificate on your server: SO22265

For additional information please refer to cPanel 11 Documentation.