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Solution ID : SO23508

Last Modified : 05/02/2018

SSL Error 21:The proxy denied access to:

Problem

You receive the following message:

“SSL Error 21:The proxy denied access to: 10; STAXXXXXXXXXXXXXX port xxxx.”

Cause

The XML port specified for the STA in Web Interface does not match the XML port specified for the same STA server configured in Secure Gateway.

Solution

Change the XML port specified for the STA in Web Interface to the same port specified for the same STA server configured in Secure Gateway. In this instance it should be 443.