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Solution ID : SO25517

Last Modified : 05/18/2018

How to locate the serial number of an SSL certificate

Solution

The serial number of an SSL certificate can be found by using a few different methods..

Use Internet Explorer to view the certificate

Use Firefox to view the certificate

Use a saved certificate file to view the certificate
 

Method 1: Access web site with Internet Explorer 7 or higher under a secure session

  1. Open Internet Explorer
  2. Visit the secure web site using https
  3. Locate the pad lock icon in the address bar and perform a click
  4. Click on View certificates

     
     
  5. The certificate viewer window will open
  6. Click the Details tab

     
     
  7. Locate the Serial Number entry and click on it. The serial number will populate in the bottom portion of the window.
    This can be copied and then pasted or saved.

 


Method 2: Access web site with FireFox under a secure session

  1. Open Firefox 
  2. Visit the secure web site using https
  3. Locate the pad lock icon in the address bar and perform a click

     
     
  4. Click on the More Information button

     
     
  5. Click View Certificate

     
     
  6. In the certificate viewer window, the serial number will be located under the Issued To section

     
     

 
Method 3: Using a saved certificate file

  1. Obtain the certificate blob from either the approval email or User Portal
    NOTE: The x.509 certificate format should be used. Do not use the PKCS#7 format
     
  2. Copy the text from the e-mail or User Portal and paste into a plain text editor (for example, vi or Notepad).
    NOTE: It is not recommended to use Microsoft Word or other word processing programs because they often add invisible characters.  Make sure that there are no extra lines or spaces anywhere in the file. Your file should look similar to this example:

     
     
  3. Specify a location and save the file by providing a name with a .cer extension
  4. Locate the .cer file and open it
  5. When the certificate viewer opens, click on the Details tab

     
     
  6. Locate the Serial Number entry and click on it. The serial number will populate in the bottom portion of the window.
    This can be copied and then pasted or saved.