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Solution ID : SO29077

Last Modified : 05/02/2018

Symantec Trust Center: Pick up your Symantec Code Signing certificate using "On this computer"

Solution

To pick up your Symantec Code Signing certificate if you have selected the option "On this computer", please use the instructions below.

Certificate pick up through Symantec Approval e-mail

  1. Open the Symantec Code Signing Certificate order approval email that was received from Symantec. 
  2. Click the secure URL link within the email and follow the steps how to pick up certificate through Symantec Trust Center.



     

Certificate pick up through Symantec Trust Center

This installation steps applies to the following Symantec code signing products using Microsoft Internet Explorer.

  • Code Signing Certificate for Microsoft Authenticode
  • Code Signing Certificate for Microsoft Office and VBA
  1. Log in to the Symantec Trust Center account.
  2. Enter the Username and Password, click Sign In.
    Note: If you do not remember your Username or Password, refer to this solution.
  3. From the list, select the corresponding certificate to download
  4. Under the Order summary tab > Available Actions, select Pick up your certificate
  5. Select the option, On this computer


     
  6. The Web Access Confirmation message window will appear. Click Yes.
    Note: Two security windows will ask to perform certificate operations, you must confirm both to continue.


     
  7. Select the Cryptographic service provider (CSP) and Signature hash algorithm (SHA).
    Note: For more information regarding Microsoft Cryptographic service providers (CSP), click here.



     
  8. Click Continue to install your certificate into your computer.
  9. You should receive a successful installation message that the code signing certificate has been installed. 

 

This installation steps applies to the following Symantec code signing product using Mozilla Firefox.

  • Symantec Code Signing Certificate for Adobe Air
  1. Log in to the Symantec Trust Center account.
  2. Enter the Username and Password, click Sign In.
    Note: If you do not remember your Username or Password, refer to this solution.
  3. From the list, select the corresponding certificate to download
  4. Under the Order summary tab > Available Actions, select Pick up your certificate
  5. Select the option, On this computer


     
  6. Select the Signature hash algorithm (SHA), click Continue.


     
  7. You should receive a successful installation message that the code signing certificate has been installed.