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Symantec Trust Center: How to replace your Symantec Code Signing Certificate

Solution

To replace a Symantec Code Signing Certificate, please use the instructions below.
 
  1. Log in to the Symantec Trust Center account.
  2. Enter the Username and Password, click Sign In.
    Note: If you do not remember your Username or Password, refer to this solution.
  3. From the list, select the corresponding certificate to replace.
  4. Under the Order summary tab > Available Actions, click Replace


     
  5. Click Continue
  6. On the Order Summary page, select the box "I accept the terms above", and click Order & Continue.  
  7. On the order received page, follow the instructions to finalize your order. 

Note: All replacements are free of charge as long as the certificate is valid. 

 

Certificate purchased Before September 22, 2016

  1. Visit https://trustcenter.websecurity.symantec.com/process/trust/search.
  2. Provide the Common Name or Order Number and click Search.
    Note: You may be presented with a list of order numbers. Select the most current certificate


     
  3. The next screen will display your certificate details. Click Replace under Available actions.
  4. Select the correct radio button for how many years the certificate is valid for (i.e. 1-3 years). Click Continue.
  5. You are prompted to create a new Symantec Trust Center account. Click Create an Account.
    Note: If you already have an existing Symantec Trust Center account, enter your Username or account email and Password within the Returning Customer section. Follow the instructions here.


     
  6. Enter the account information and create your sign in. Click Continue.


     
  7. Complete the order form.