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Solution ID : SO3074

Last Modified : 05/08/2019

Install SSL Certificate in Microsoft Exchange 2003


For Instructions on how to generate a CSR on Microsoft Exchange 2003 see solution:  SO3073 
To install a Certificate in Microsoft Exchange 2003 follow the instructions below:

Step 1 : Download your Thawte certificate

  1. You will receive an email when your certificate is issued.
  2. Download your certificate as per the instruction on the following solution: SO13187
  3. Select the 'PKCS#7' format option and click Pick Up certificate
  4. Copy and Paste your Thawte certificate to Notepad and save as a certificate.p7b

Thawte Reseller customers
Download your certificate in PKCS#7 format, refer to solution SO17717

Step 2:  Install SSL certificate

  1. Click Start > Programs > Microsoft Exchange > System Manager
  2. If the Display administrative groups option is turned on, expand Administrative Groups, then expand First Administrative Group (where First Administrative Group is the name of your administrative group)
    Note: to display administrative groups, right-click Your_Organization > Properties > Display administrative groups check box, click OK twice, and then restart Exchange System Manager
  3. Expand Servers, expand the Exchange Server container that you want to configure, and then expand the Protocols container 
  4. Expand each protocol that you want to configure, right-click the Default Protocol_Name virtual server object click Properties 
  5. Click the Access tab > Certificate 
  6. The Web Server Certificate Wizard starts and you receive notification that you have a pending certificate request, click Next
  7. On the Pending Certificate Request page, click Process the pending request and install the certificate, and then click Next  
  8. In the Process a Pending Request box, type the path of the certificate that you received from the external CA
  9. Review the Certificate Summary page, and then click Next
    The information that is contained in the certificate includes issuer, expiry date, what the certificate is to be used for. The certificate friendly name that appears on the Certificate Summary page is also included.
  10. After you receive notification that the certificate is successfully installed on the virtual server, click Finish  

These instructions are extracted from Microsoft's website:


Step 3: Verify certificate installation

  1. Stop and start your Web server prior to any testing
    Note: In some cases, the changes may not take place after restarting IIS Services and a re-boot is needed.
  2. To verify the SSL certificate installation, use the Thawte Installation Checker