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Solution ID : SO5027

Last Modified : 06/21/2018

Registration authority (RA) certificate is valid for less than one year

Problem

When enrolling for a registration authority (RA) certificate, you may experience the following behavior:

Registration authority (RA) certificate is valid for less than one year

Cause

The issue occurs due to the registration authority certificate will match to the service end date of the Unified Authentication (UA) account.

Solution

To resolve the problem, contact the client manager or our sales department at 650-426-5310 to complete the purchase process.  Once the service end date is extended, enroll for a new registration authority certificate.