Solution

This document provides installation instructions for SAP Web Application Server using the Trust Manager. If you are unable to use these instructions for your server, Symantec recommends that you contact the server vendor or the organization, which supports SAP.

Step 1. Obtain and Install SSL certificate

Method 1. Download and install the SSL in PKCS#7 format

1. Download the certificate from your Symantec Trust Center account by following the steps from this link: SO8061
   NOTE: When downloading the certificate, please select PKCS#7 as a certificate format and save it as SSL.p7b
2. From Trust Manager expand the SSL server PSE node.
3. Double click to select the appropriate application server. The application server's SSL server PSE is displayed in the PSE maintenance section.
4. In the PSE maintenance section, choose Import Cert. Response. The dialog for the certificate request response will be displayed.
5. Paste the contents of the .p7b  into the dialog's text box or select the response from the file system by using Load local file.
6. The signed public-key certificate is imported into the server's SSL server PSE, which is displayed in the PSE maintenance section.
7. You can view the certificate by selecting it with a double click. The certificate information is then shown in the certificate maintenance section.
8. Save the data.
   NOTE: If you are using Method 1 you don't need to download and install the Intermediate CA Certificate as the
   PKCS#7 format contains your SSL certificate and the Intermediate CA certificate.
    

Method 2. Obtain the SSL Certificate sent via e-mail

1. The Symantec certificate will be sent by email. The certificate is included as an attachment (Cert.cer)  and it is also imbedded in the body of the email.
2. Copy and paste the certificate into a text file using Vi or Notepad
   The text file should look like:
   -----BEGIN CERTIFICATE-----
   
             [encoded data]
   
   -----END CERTIFICATE-----
   
   Make sure there are 5 dashes to either side of the BEGIN CERTIFICATE and END CERTIFICATE and that no white spaces, extra line breaks or additional characters have been inadvertently added.
3. Save the file as SSL.pem
4. From Trust Manager expand the SSL server PSE node.
5. Double click to select the appropriate application server. The application server's SSL server PSE is displayed in the PSE maintenance section.
6. In the PSE maintenance section, choose Import Cert. Response. The dialog for the certificate request response will be displayed.
7. Paste the contents of the SSL.pem  into the dialog's text box or select the response from the file system by using Load local file.
8. The signed public-key certificate is imported into the server's SSL server PSE, which is displayed in the PSE maintenance section.
9. You can view the certificate by selecting it with a double click. The certificate information is then shown in the certificate maintenance section.
10. Save the data.
11. Download and install the Intermediate CA certificate by following the steps from this link: SO22355
12. Verify your installation with the Symantec Installation Checker

SAP

         For more information refer to SAP Support