Watch a video demo to easily renew your Managed PKI for SSL Administrator ID
Note: If you are unable to view the video player, please click here to view from the video's web page.
A Managed PKI for SSL Administrator ID can be renewed using the following methods:
Note: For non-US Managed PKI for SSL customers, refer to SO5019 for the lifecycle enrollment URL.
Method 1: Renew the Administrator ID by accessing Control Center
Note: You must have access to the Control Center with your current Administrator ID certificate to perform this method
Method 2: Renew the Administrator ID certificate through Symantec Managed PKI Service for SSL web page
Note: The values in the Organization, Organizational Unit, First Name, Last Name, and Email fields must exactly match the information in your existing Managed PKI Administrator ID. If they do not match, Symantec will be unable to process your renewal. In this case, contact Symantec Customer Service at +1-520-477-3104.