Ask a Question

How to Import a personal certificate into Chrome or Internet Explorer

Problem

Need to import a personal certificate into Chrome
Need to import a personal certificate into Internet Explorer

Solution

Chrome uses  the Windows certificate store.  Please refer to the Instructions to import the certificate through Internet Explorer  Through the first step it’s important that you have an acceptable certificate to import.  Valid certificate extensions are explained and can be found in article INFO2824.

Step 1: Access the Certificate Import Wizard

Method 1: Import the certificate from a backup copy of the certificates.

Go to the location that you stored the backup copy
1.  Right click the certificate, choose install certificate
2.  You will see the Certificate Import  Wizard pop up, continue to step 2 in this guide.
 
Method 2: Through Internet Explorer
1. From the menu bar in Internet Explorer, select the Tools icon (looks like a gear in the top right) or tools on the menu bar (top left) then Internet Options > Content tab > Certificates button > Personal tab.  Click Import.
2.  You will see the Certificate Wizard pop up, click Next.  Browse to the location the backup copy was saved and select the dropdown that shows X.509 certificate and change the view to show all files. Then select the certificate  click open, continue to step 2 in this guide.

Method 3: Through Windows Certificate Manager: 
1. In Windows, click Start > Run.. (on the right) or if it isn't there, Start > All Programs > Accessories > Run.  In your Run command box, type "certmgr.msc" and hit Ok.  The application will open. 
2.  Navigate to the Certificates subfolder under the Personal folder.  Go to Action in the menu bar, select All tasks, then Import.  The Certificate Wizard will pop up, click next.  Browse to the location the backup copy was saved and select the dropdown that shows X.509 certificate and change the view to show all files. Then select the certificate to be imported  and click open continue to step 2 in this guide. 
 
Step 2: Importing your selected certificate
 3. After you have selected the file , click next

4. Enter the password that you created when you backed up the certificate and select Mark this key as Exportable and leave the option to include all extended properties  and click next. 
5.  Choose the second option to Place all certificates in the following store. 
6.  Browse to the Personal folder (should be the default).  Hit Okay on the browse screen, and Next on the Import Wizard window. 
7.  Click Finish to finalize import.  You will see a notification window saying that the import was successful.

Note: When you are moving a personal certificate from one computer to use on a new computer, you will need the intermediate and root certificates for that personal certificate to function properly.  Do not assume these are exported, use the following links to install them on each computer you import the certificates to:
For ECA Certificates
For Digital ID Certificates