Solution ID : SO17937
Last Modified : 02/10/2023
If you need support on PKI 8 or DigiCert One products (DigiCert® Document Trust Manager, DigiCert® Software Trust Manager, DigiCert® Trust Lifecycle Manager, DigiCert® IoT Trust Manager), please use the information listed below.
In the event of Severity 1 outages affecting production, please contact DigiCert PKI Platform Support directly using the following contact numbers:
Call: Toll Free 1 800 579 2848, select option 3 and then option 2.
Call: +44 (0) 203 788 7741
Call: +61 3 9674 5500
For all other issues, a support case can be opened by sending an email to