Ask a Question

Advanced Search

Solution ID : SO17937

Last Modified : 02/10/2023

How do I Contact DigiCert PKI 8 & DigiCert One Support?


If you need support on PKI 8 or DigiCert One products (DigiCert® Document Trust Manager, DigiCert® Software Trust Manager, DigiCert® Trust Lifecycle Manager, DigiCert® IoT Trust Manager), please use the information listed below.


In the event of Severity 1 outages affecting production, please contact DigiCert PKI Platform Support directly using the following contact numbers:


For US:

Call: Toll Free 1 800 579 2848, select option 3 and then option 2.



Call: +44 (0) 203 788 7741


For APJ:

Call: +61 3 9674 5500


For all other issues, a support case can be opened by sending an email to