Knowledge Base

If you previously enabled two-factor authentication for your account, you can deactivate it if necessary. This guide will walk you through the process.

Prerequisites

• An account has already been created for you
• You previously enabled 2FA for your account

How to Deactivate 2FA in Your Constellix Account

1: Navigate to Manage Profile

Once logged into the Constellix Management Portal, click on Manage Profile in the left-hand menu of the dashboard page or by clicking Edit Profile under their username at the top of the page.

2. Deactivate 2FA

Click Deactivate Multi-Factor Auth in the left-hand menu of the User page.

3. Confirm Deactivation

A popup window will appear asking you to confirm. Click the red Deactivate button to complete deactivation.

Once you have deactivated 2FA in your account, the left-hand menu option will revert back to "Activate Multi-Factor Auth."

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