Knowledge Base

Use case

Error Code

Error message (on curl command)

IP authentication failure. Please ensure the IP address (or subnet) of the incoming EST client is whitelisted on your account.  Exception due to :  Exception during enrolment:  Authentication failed:  Authorization failure - IP address '172.18.172.25' is not authorized for account 600703733. * Closing connection 0

Enrol for cert using incorrect/untrusted signing CA

401

Authentication information verification failed : Bad signer cert/Bad Auth Info/CA not whitelisted.  Exception due to :  Exception during enrolment:  Authentication failed:  Authentication information verification failed : Bad signer cert/Bad Auth Info/CA not whitelisted. * Closing connection 0

Enrol for cert using incorrect global passphrase

401

Global passphrase authentication failure. Please ensure your EST client is making use of the correct passphrase set within the certificate profile.  Exception due to :  Exception during enrolment:  Authentication failed:  Global passphrase authentication failure. Please ensure your EST client is making use of the correct passphrase set within the certificate profile. * Closing connection 0

Request doesn't contain proper profile OID

400

Invalid PKCS10 request.  Exception due to : Profile Verification failed.

Operation not supported or unknown operation provided

400

Exception due to : Operation doesn't exist or not supported.

Invalid profile. Not an EST profile

400

Invalid PKCS10 request.  Exception due to : Profile Verification failed.

Invalid profile. Not an active profile

400

Invalid PKCS10 request.  Exception due to : Profile Verification failed.

Auth Method is: Global Passphrase

Request is for TLS Certificate Auth

401

Authentication information verification failed : Bad signer cert/Bad Auth Info/CA not whitelisted.  Exception due to :  Exception during enrolment:  Authentication failed:  Authentication information verification failed : Bad signer cert/Bad Auth Info/CA not whitelisted. * Closing connection 0

Auth Method is: TLS Certificate Auth

Request is for Global Passphrase

401

Client authentication handshake failure. Please ensure the CA you use to sign your EST request is trusted/whitelisted on your account. Exception due to : Exception during enrolment: Authentication failed: CMS Message construction failed: Malformed content.* Closing connection 0