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Knowledge Base

New Automation Profile Disappearing after Configuration

Solution ID : SO050221221729
Last Modified : 10/21/2023

Scenario

Automation profile disappears after it has been configured.

 

Solution

  1. Check the Proxy connection to CertCentral to ensure that the proxy was not misconfigured.
  2. Ensure that Automation service API Key exists for the user and there are no restrictions of permissions done on the API key.
  3. Please see: Discovery and Automation capabilities when SAML is enabled on CertCentral Account

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