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Solution ID : SO17937

Last Modified : 06/02/2022

How do I Contact DigiCert PKI 8 & DigiCert One Support?

Problem

If you need support on PKI 8 or DigiCert One products (DSM, SSM, EPKI, IoT) please use the information listed below.

Solution

In the event of Severity 1 outages affecting production, please contact DigiCert PKI Platform Support directly using the following contact numbers:

 

For US:

Call: Toll Free 1 800 579 2848, select option 3 and then option 2.

 

For EMEA:

Call: +44 (0) 203 788 7741

 

For APJ:

Call: +61 3 9674 5500

 

For all other issues, a support case can be opened by sending an email to

 enterprise-pkisupport@digicert.com