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Knowledge Base

Troubleshooting

DigiCert Document Signing Certificate | Rekey Instructions
Office 2013, 2010, and 2007 | Adding a Visible Digital Signature inside a Microsoft Word Document or Excel Workbook
How to Sign OpenOffice and LibreOffice Documents
How to sign a document in Adobe Acrobat
CertCentral | Setting up your DigiCert Hardware token for Document Signing
DigiCert and Adobe Approved Trust List
Safenet Hardware Token not detected in Adobe Reader on Mac OS
How to download SafeNet Authentication Client
How to initialize or reset a SafeNet 5110FIPS USB Token Device password
Adobe AIR® application signing guide
DigiCert Code Signing Compatibility
Sign Adobe AIR® applications with a hardware token-based code signing certificate
How to identify which SafeNet USB token you are using
Mac OS X | Using an EV Code Signing Certificate to sign Code
Microsoft Store | Sign Your EV Verification XML File using EV Code Signing Certificate
CHANGE YOUR ETOKEN PASSWORD
Mac: Exporting Your Code Signing Certificate
Sign a Windows App on Linux Using osslsigncode
Windows | Verifying Your Code Signing Certificate Installation
Winqual.exe File | Code Sign using the DigiCert Certificate Utility
Windows | Exporting Your Code Signing Certificate
Mac | Verifying Your Code Signing Certificate Installation
Java code signing certificate guide
Sign Java .jar files with a hardware token-based code signing certificate in Windows
Mac OS | Signing Code from the Command Line
Sign your code using your DigiCert-provided hardware token and the DigiCert Certificate Utility for Windows
Authenticode® Program Signing & Timestamping Using SignTool
Timestamp JAR file with DigiCert Code Signing Certificate for Sun Java using JDK 1.6.0
VBA Signing with DigiCert Provided Hardware Token
Timestamp VBA Projects
Error: There was a problem with the digital certificate. The VBA Project could not be signed. The signature will be discarded
Initialize a SafeNet eToken 5110+ FIPS
How to sign code with a Code Signing Certificate for Microsoft Office and VBA
Initialize a SafeNet eToken 5110CC
Troubleshooting Timestamping Problems
How to Install the SafeNet Drivers and Client Software (Windows)
Microsoft IIS: Disabling the SSL v3 Protocol
Configuring SSL Host Headers in IIS 6
Nginx | Disabling the SSL v3 Protocol
Windows | Delete a Certificate from a Server with the DigiCert Certificate Utility
IIS 8 and IIS 8.5 | Configuring SSL Host Headers
DigiCert Certificate Utility | Check a Server Feature
Nginx | Replacing an Intermediate Certificate
Windows | Enabling OCSP Stapling on Your Server
DigiCert Certificate Utility | Edit Friendly Name
DigiCert Certificate Utility : Check SSL Certificate for Matching Private Key
Apache: Disabling the SSL v3 Protocol
IIS 7 | Configuring SSL Host Headers
DigiCert Certificate Utility | Check If SSL Certificate Is Revoked
Disabling Browser Support for the SSL 3.0 Protocol
Windows | Intermediate Certificate Troubleshooting
Apache | Enabling OCSP Stapling on Your Server
Enabling Perfect Forward Secrecy
Export Your SSL Certificate Using the DigiCert Certificate Utility (PFX Format)
Troubleshooting Security Certificate Errors
Replacing a cPanel Intermediate Certificate
Disabling the CBC-Mode Ciphers with SSL 3.0
Microsoft Exchange 2007 | Security Certificate Errors
Error: "The certificate status could not be determined because the revocation check failed" after installing certificate into Exchange 2010
Installing SSL certificate Node.js
Error: ASN1 bad tag value met. 0X80009310b (ASN:267) during certificate installation with Microsoft IIS 7.0
Troubleshooting MPIC Domain Validation Failures
The option: "Yes, export the private key" is greyed out
Adding your Slack Workspace to TLM Notification Center
Name Mismatch in Web Browser
Exporting a .pfx using MMC
How to Enable Automatic Root Update on Microsoft Server 2008
Error: "Cannot find the certificate request associated with this certificate file. A certificate request must be completed on the computer where it was created." when installing certificate using Microsoft IIS 7
Google's Gmail | Troubleshooting Gmail’s Strict SSL Security Change
How to enable ActiveX for Certificate creation with Internet Explorer 7, 8, 9 & 10
Apache : Replacing an Intermediate Certificate
MacOS Catalina Certificate pickup fails | PKI Platform
Resolving PKI Client issues on macOS Monterey
An unexpected error occurred with the PKI Enterprise Gateway, Error A901
MPKI 8.x Error "AutoEnrollmentDCOMSrv: cannot run: AEException: could not find any matching RA PSE; but we need one!"
Domain Authentication Error | PKI Platform 8
DC 1 Locally hosted install fails to start Ambassador
A901 An Exception occurred in the PKI Enterprise Gateway
View archived PKI Client logs in zlib format
Error: "Error 30ab - Valid or Pending ID exists" when Replacing a Managed PKI for SSL Administrator ID
DC 1 EST Enrollment via Passcode fails
API graph option is no longer available | PKI Platform
Managed PKI 8.x | Error: Unable to install your certificate
CMS with Key Escrow KMS - A400 - Request failed due to internal error. Try again later
Firefox 64-bit not working with PKI Client
Adding Exception to MS Defender, if its blocking DigiCert PKI Client application
Enable TLS 1.2 as default protocols in WinHTTP | Windows 2008 and 2012 standard Server
How to fix SSL Problems | Guide for General Users and Administrators
Repair | Intermediate SSL Certificate Errors
How to resolve “The Certificate need to be installed” or “The private key for this certificate could not be found” error.
DigiCert Certificate Utility: Repair Intermediate SSL Certificate Errors
How to resolve common ssl-related errors in Apache
Certificate Signing Request (CSR) Is Missing a NULL Value
Not Receiving Domain Control Validation (DCV) Emails
F5 Big IP | How to replace an Intermediate Certificate when Intermediate Certificate Chain Errors occurs
Mac | Removing the 'This certificate was signed by an unknown authority' Warning Message
DC 1 EST Enrollments via Client auth cert generated in Account Manager
DigiCert® Software Trust Manager | Jarsigner Self-Signed Certificate Warning
DigiCert® Software Trust Manager | “Error creating certificate. Check logs for more information.”
Managed PKI 8.10.1 | Unclear error message for invalid FASCN value
SSL Certificate Browser Errors
Troubleshoot KeyLocker and Click-to-Sign
Troubleshoot KeyLocker for Microsoft SignTool
ACME Supported Cipher Suites
BIMI Logo Error: Element 'metadata' is a simple type, so it must have no element information item [children]
Authenticode Signature Verification Fails with New Timestamping Cross-Root
Troubleshoot KeyLocker for JarSigner using the PKCS#11 Library
Troubleshoot KeyLocker for jSign using the PKCS#11 Library
Troubleshoot KeyLocker for JarSigner using the Java Cryptography Extension (JCE) Library
Troubleshoot KeyLocker for JarSigner using the DigiCert KSP
DigiCert Log4j Sensor Response
Local Key Escrow and Recovery Service updated WAR package | DigiCert PKI Enterprise Gateway
Settings that could break ACME implementation with Cert-manager on Kubernetes
CSR Generation Failed | CertCentral
Troubleshooting Instructions | DigiCert Desktop Client
Certificates may not be present after updating to a newer version of Windows 10
Access Denied Error during Discovery Sensor Installation on Windows
Certificates Missing from Discovery Scan Results
Delays During Scans of Larger IP Address Ranges
Discovery Sensor Not Picking Up Certificates Installed on Port 25
Discovery Services during DigiCert Maintenance Window
Exceeded Maximum amount of Scans Error
Discovery and Automation capabilities when SAML is enabled on CertCentral Account
Not Found Error when Activating Discovery Sensor on Linux
Sensor Stopped Responding During a Scan

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