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CSR Generation Failed | CertCentral

Solution ID : SO030621155558

Last Modified : 10/21/2023

Platform

CertCentral Automation

Error

CSR generation failed (User does not have access to action (config sync))

Description

This is error is related to the role of a user managing the automation request.

Resolution

Below are a list of roles or user privileges and the corresponding errors:

Role

Automation error (CSR failed)

Guest

User (subuser) does not have access to action (certificate management)

Operator

User (subuser) does not have access to action (certificate management)

Application Editor

User (subuser) does not have access to action (certificate management)

Manager

User (subuser) does not have access to action (certificate management)

Certificate Manager

User (subuser) may not modify objects in partition (Common)

iRule Manager

User (subuser) does not have access to action (certificate management)

User Manager

User (subuser) does not have access to action (certificate management)

Auditor

User (subuser) does not have access to action (certificate management)

Resource Administrator

N/A

Administrator

N/A

As per the above table, only an administrator role for the service accounts works with an automation request.