CertCentral Automation
Error
CSR generation failed (User does not have access to action (config sync))
Description
This is error is related to the role of a user managing the automation request.
Resolution
Below are a list of roles or user privileges and the corresponding errors:
Role
Automation error (CSR failed)
Guest
User (subuser) does not have access to action (certificate management)
Operator
User (subuser) does not have access to action (certificate management)
Application Editor
User (subuser) does not have access to action (certificate management)
Manager
User (subuser) does not have access to action (certificate management)
Certificate Manager
User (subuser) may not modify objects in partition (Common)
iRule Manager
User (subuser) does not have access to action (certificate management)
User Manager
User (subuser) does not have access to action (certificate management)
Auditor
User (subuser) does not have access to action (certificate management)
Resource Administrator
N/A
Administrator
N/A
As per the above table, only an administrator role for the service accounts works with an automation request.