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Managed PKI 8.10.1 | Unclear error message for invalid FASCN value

Solution ID : SO25291
Last Modified : 10/08/2024

Scenario

If an invalid FASCN value is passed for an IDOD certificate request, PKI Web Services may return a generic A601 error.

Solution

There is no workaround for this issue; however, sending a valid FASCN value will avoid this issue. FASCN values must be HEX encoded.

Refer to incident number 3439330 if you call Customer Service about this issue. 

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