DigiCert KnowledgeBase - Technical Support-hero

Knowledge Base

Managed PKI 8.10.1 | Unclear error message for invalid FASCN value

Solution ID : SO25291
Last Modified : 10/21/2023


If an invalid FASCN value is passed for an IDOD certificate request, PKI Web Services may return a generic A601 error.


There is no workaround for this issue; however, sending a valid FASCN value will avoid this issue. FASCN values must be HEX encoded.

Refer to incident number 3439330 if you call Customer Service about this issue. 

How would you rate this article?
Rate us:*
Thank you for your response.