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Knowledge Base

Discovery Services during DigiCert Maintenance Window

Solution ID : SO050221224748
Last Modified : 10/21/2023


  • During our maintenance window, any scheduled scans and their results will fail as data is being loaded and services go down.

  • Our system will make attempts to complete these scheduled scans, but these scans will be marked as failed.

  • Scheduled scans cannot be paused, stopped, or resumed in the middle of maintenance. For all interrupted scans, notices are sent for a failed scan and this can be configured for each scan or generally on CertCentral for all scans.


Any affected scans during the maintenance window can be re-run after maintenance has been completed. 

These re-runs will cover the discovery of all certificates that failed during the maintenance window.