Knowledge Base

Scenario

• During our maintenance window, any scheduled scans and their results will fail as data is being loaded and services go down.
  
  
• Our system will make attempts to complete these scheduled scans, but these scans will be marked as failed.
  
  
• Scheduled scans cannot be paused, stopped, or resumed in the middle of maintenance. For all interrupted scans, notices are sent for a failed scan and this can be configured for each scan or generally on CertCentral for all scans.

Solution

Any affected scans during the maintenance window can be re-run after maintenance has been completed. 

These re-runs will cover the discovery of all certificates that failed during the maintenance window.