Knowledge Base

Common Errors by Platform

What Does an Intermediate Certificate Error Look Like?

There are a few different intermediate certificate errors that you can get with the DigiCert® SSL Installation Diagnostics Tool. First, the generic "The server is not sending all required intermediate certificates." You can also get a "Your server is sending too many intermediate certificates" error.

See the below links for instructions on replacing the intermediate certificate on your server by platform. Alternatively, you can reissue and reinstall your SSL Certificate to fix the issue.

Instructions to Replace an Intermediate Certificate

• Windows
• Apache
• F5 Big IP
• F5 Firepass
• Nginx
• Barracuda
• cPanel

Instructions to Reissue and Reinstall an SSL Certificate

• Reissue instructions
• Reinstall instructions

Support

If you have any additional questions please contact DigiCert Support.