End of issuance of public S/MIME (Secure Email) certificates from DigiCert® PKI Platform 8 is scheduled for March 14, 2025, by 23:59 GMT/UTC. This includes certificates issued from profiles created from any of the following PKI Platform 8 public S/MIME certificate templates:
To continue issuing DigiCert public S/MIME certificates without interruption, you must transition your certificate issuance to DigiCert® Trust Lifecycle Manager in DigiCert ONE as soon as possible.
Below are general steps for transitioning public S/MIME certificate issuance from your current PKI Platform 8 account to a Trust Lifecycle Manager account, to be completed with a dedicated DigiCert transition team at your earliest convenience. Contact your account manager to begin the transition process. If you don't know who your account manager is, email pki_sales@digicert.com. |
1. Ensure that your PKI Platform 8 contact information (Organizational Contact, Technical Contact, etc.) is up-to-date. If you need to update it, start here.
2. Gather the required information about your PKI Platform 8 issuing CA(s):
3. Gather required information about all active PKI Platform 8 public S/MIME certificate profiles:
4. Set up a test account (if needed), in the region that you specify, in a separate DigiCert ONE transition environment.
DigiCert ONE test accounts are:
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5. Set up a DigiCert CertCentral account. (If you already have a CertCentral account, no action is required.)
Why do you need a CertCentral account to issue public S/MIME certificates from Trust Lifecycle Manager in DigiCert ONE? Public S/MIME certificates issued from Trust Lifecycle Manager in DigiCert ONE chain to a shared ICA certificate in CertCentral. This shared ICA certificate is fully compliant with new regulations guiding the issuance of public S/MIME certificates. |
6. Add the DigiCert CertCentral connector to link your Trust Lifecycle Manager and DigiCert ONE accounts.
7. Submit your Organization Name for public SMIME validation (required to issue a certificate).
8. Create new public S/MIME certificate profiles in DigiCert ONE.
Important: When creating new S/MIME profiles from any of the above S/MIME-related templates, you should select the new ICA certificate, which is fully compliant with new S/MIME baseline requirements. See Secure Email (S/MIME) ICA Certificate Replacements to identify which new ICA certificate is right for you. |